Privacy Policy » F A U S

Privacy and Data Protection Policy

Responsible for the treatment

Purpose: to resolve a query and/or mediate in a contract.

Legitimation: Communication between the sales or marketing team and any interested user.

Addressees: No data will be given to third parties, unless legally obliged to do so.

Rights: Access, rectify and delete the data, as well as other rights, as explained in the additional information.

Additional information: You can consult the additional and detailed information on Data Protection on our website:


Additional information

Who is responsible for processing your data?

This privacy policy (hereinafter, the “Privacy Policy”) applies to all personal data that the user provides to FAUS INTERNATIONAL FLOORING, S.L. (hereinafter, “FAUS“), with CIF B98649890 and address at Calle Jovada, nº 14, 46727 Real de Gandía (Valencia – Spain).

For the purposes of this Privacy Policy, “User” means any individual interested in the products and services offered by FAUS to its customers and through its website. FAUS, as the party responsible for the processing, will request, prior to the contribution of its personal data, the express consent of the User to this Privacy Policy, when necessary and to any other aspect that requires the prior authorization of the same. The objective of the FAUS Privacy Policy is to give transparency to the information on how we treat your data and to protect the information on the Internet and the data that the user may enter on the website.

Users may contact the FAUS Legal and Regulatory Compliance Office through with any doubt or need they may have regarding data protection.

For what purpose do we process your personal data?

The User is hereby informed that FAUS may process the personal data provided by the User through the online forms, for the purposes indicated below, to the extent that there is a legal basis for each processing as explained below:

For what purpose do we treat your personal data?

At FAUS we treat the information provided by interested parties in order to provide interested parties with information about products and services through the acquisition, maintenance or guarantee of the same. Also, in order to improve your user experience, we will prepare a commercial profile, based on the information provided. No automated decisions will be made based on this profile.

How long will we keep your data?

The personal data provided will be kept as long as the user does not request its deletion by the interested party.

What is the legitimacy of the processing of your data?

The legal basis for the treatment of your data is the request for information about our products. The prospective offer of these products and services is based on the consent requested of you.

To which recipients will your data be communicated?

The personal data of the interested party provided by him/her will only be communicated to the commercial and IT department for the management of his/her information and to speed up the communication process.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether or not we are processing personal data concerning them on Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request limitation of the processing of their data, in which case they will only be kept for the exercise or defence of claims. In certain circumstances and for reasons related to your particular situation, data subjects may object to the processing of their data. FAUS will no longer process the data, except for legitimate reasons or the exercise and/or defence of possible claims.

How did we obtain your data?

We have only obtained your data because you provided us with it when you accessed the website.

Data protection

In accordance with current legislation on data protection, we inform you that the personal data you provide us through any form on or any other means, will be incorporated into a file owned by FAUS in order to manage the service requested and keep you informed about other services and products that may be of interest. You may exercise your rights of access, rectification, opposition and cancellation by contacting C/ JOVADA, 14 46727 REAL DE GANDÍA (VALENCIA).

Data Collection

You can search the website without telling us who you are or revealing any personal information about yourself. However, once you provide us with your personal information, you are no longer anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers located in OVH HISPANO SL with CIF B-83834747 and address at C / Alcala 21, 5 ª planta, 28014 Madrid, Spain. We may collect and store any personal information that you may share with us, such as:


We do not sell or rent your personal information to third parties for commercial purposes without your express consent. However, we do use third party use for website functionality, analysis and social exchange.

Social network widgets, however, may collect data from your browsing cookies, regardless of whether you use these widgets to share on social networks. If you are a member of social networks, you should consult the respective privacy statements for more information about how information is collected and shared. We also use other widgets such as AddThis or Akismet, which may collect and share data based on online security.


Our primary goal in collecting personal information is to provide you with a safe, smooth, efficient, and personalized experience. We also use the information we receive about you in connection with the services on this site, other users, members and companies or points of sale collected on this site. For example, we may use the information we receive from you for:

Disclosure of Your Information

We may disclose personal information to respond to legal requirements, to enforce our policies, to respond to claims about records or other content that violate the rights of others, or to protect the rights, property or safety of any person. We may also share your personal information with:

Without limiting the foregoing, in an effort to respect your privacy, we will not disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order, or substantially similar legal process, except when we believe in good faith that disclosure of such information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

How do we ensure the security of your data?

To this end, FAUS has taken the necessary technical measures to prevent the alteration, loss or unauthorized treatment of the personal data you provide, given the limitations presented by the Internet, not being able to guarantee the absolute impregnability of the Internet. FAUS declares its commitment to confidentiality, loyalty and transparency with regard to the processing of your personal data.